I’ve been building digital things for more than a decade. Over the years I’ve come to realize that those doing it best understand their users best, awesome content drives awesome experiences, and adaptability is one of the best skills you can have.
Top-notch experiences are built from a deep understanding of your users. You gain that understanding by talking to your users. Continually. “Talking” with them can mean interviews, observation, or usability testing. Involving them during the design + build stages is ideal.
I’ve spent the past 10+ years leading teams of some of the most talented designers and developers in town. I have helped grow teams 5x, while modernizing team capabilities. I’ve led cross-disciplinary teams, including developers, designers, project managers and third-party vendors. I strongly advocate and actively participate in leading change.
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